1. What information is being collected?
1.1 – We collect a variety of information before, during and after you book with The Newborn and Portrait Show and use any of our services. This includes:
• Names, Addresses and Contact Information of the person(s) booking with us.
• Names, Addresses and Contact Information of the person(s) using our services.
• Details and notes taken throughout a service provided to help us remember conversations during and details of your booking.
1.2 – If you E-Mail us, subscribe to our email service for show updates or send us messages via social media, these messages are stored within our email system, social media accounts or Mailchimp. These messages are stored for as long as practicable to allow us to provide you with better future services.
2. Who is collecting the data?
2.1 – This data is being collected by The Newborn and Portrait Show and our contact details are 0794 481 3849 INFO@THENEWBORNPHOTOGRAPHYSHOW.CO.UK. We use a password protected data management software to hold our data.
3. How is it being collected?
3.1 – The majority of our data is collected directly from you. Whether you fill out a form for us online, or tell us face to face, via the telephone, via e-mail or message.
3.2 – In some cases, data may be given to us by a third party. This includes if somebody purchases a ticket or class place for you – they will usually give us your name and details to allow us to process their order, and provide our service to you.
4. Why is it being collected?
4.1 – Most of the data we collect is solely for the purpose of providing you with a service you have ordered, or had ordered for you.
4.2 – Some of the data we collect is to help provide you with a better customer service experience
4.3 – We are required by law to collect and store certain information relating to any order you place with us.
5. How will it be used?
5.1 – Data we collect will be used by The Newborn and Portrait Show to enable us to provide our services and products to you.
5.2 – Contact data (e-mail addresses) may be used to send you direct offers and information from The Newborn and Portrait Show about upcoming promotions, classes, shows or newsletters. These can be unsubscribed from at any time.
5.3 – The Newborn and Portrait Show may internally analyse data for business and forecast purposes.
6. Who will it be shared with?
6.1 – We take your privacy very seriously. We do not sell your data to third party organisations. There are a few scenarios where some of your data may be shared with third parties to allow us to provide our services to you. These include:
• Exhibitors if you have agreed to this when registering to attend our show. (Information shared includes Name and e-mail address)
• Law Enforcement and Legal Requirements – we will provide data to law enforcement agencies if issued with a court order to do so.
7. How will this affect you?
7.1 – We collect, store and process your data in such a way that should have no negative effect on you as an individual.
8. How long is the data stored?
8.1 – Most data we collect is stored indefinitely. This is too allow us to provide a better service to you as a customer in the event that you contact us again in the future.
8.2 – We are legally obliged to store some data for a minimum amount of time, for example booking order records, payment records etc.
9. Access to stored data.
9.1 – If you have any questions about data we hold about you, please feel free to contact us. As well as trying to help you directly.
9.2 – You may request a copy of any data we store about you – and we will comply with any requests as per the guidance of the Information Commissioner’s Office.
10. More information.
10.1 – If you would like any clarification on how we collect, store or process your data – please contact us directly.
10.2 – If you would like further information on the legal guidelines we operate within, or have any concerns about how we use your data, please check the ICO’s website at https://ico.org.uk
11. Our Details
11.1 – This business is owned and operated by Sarah Wilkes and Tracy Willis, trading as The Newborn and Portrait Show.
11.2 – Our principal place of business is at: Floralands Garden Village, Catfoot Ln, Lambley, Nottingham NG4 4QL
11.3 – You can contact us in writing to the above address, or by email to firstname.lastname@example.org